We're here to help with your grocery orders, app troubleshooting, and account queries. Since we run a hyper-local operation exclusive to Pichhore town, our support team is set up to handle your requests quickly.
Customer Support Channels
Operational Address
Pmart Delivery Hub
Pichhore Town, District Shivpuri
Madhya Pradesh, India
Before You Contact Us
A quick note on our delivery scope, so we can help you faster:
- Strictly town limits: we only deliver inside the official municipal borders of Pichhore town proper.
- Village orders: we don't cover surrounding villages or rural sectors. Orders routed to these locations are automatically rejected. Any online payment deducted for a village address is automatically refunded within 5–7 business days.
- Open Box verification: if an item is missing or damaged, it must be resolved with the rider at your doorstep by rejecting the item at delivery. Once the rider leaves, the order is final and we can't process late returns or refunds.
Have a grievance or feedback?
Reach us on the helpline or WhatsApp for anything related to a live order, and email us for feedback, vendor inquiries, or billing questions. Please share your Order ID and landmark in Pichhore so we can assist you quickly.